29 Si Ping Mueang, Soi 3, Chang Khlan

Mueang, Chiang Mai 50100

065-435-9824

080-659-4805
062-050-9954

Mon - Fri: 8:00 - 17:00

Sat - Sun: 9:00 - 13:00

Frequently Asked Questions

for Home Rentals

Renting and Staying

1. Are there homes available for rent right now?

Yes, we have homes available in various locations, both in the city and suburbs. You can view all available listings on our website or contact our team via LINE: @irenthome for more details.:

2. What is the minimum rental period?

The standard minimum rental period is 6 months, but we also offer short-term rental options for certain properties

3. Are rental homes fully furnished?

We offer both fully furnished homes ready to move in and unfurnished homes. Prices vary depending on the furnishings. Please check the property details on our listings or contact our team for more information.

4. Can I bring pets?

Some homes allow pets, but additional fees may apply, such as a security deposit or cleaning fee after you move out. Let us know your needs, and we’ll help find a pet-friendly home for you.

5. Are cleaning or maintenance services included?

Cleaning and maintenance services depend on the property. Some include these services for free, while others may charge additional fees. Our team will provide specific details for each home.

Viewing the Homes

6. How can I schedule a home viewing?

You can schedule a home viewing through LINE: @irenthome or by contacting our team directly. Please book at least 1-2 days in advance.

7. Is there a fee for home viewings?

Home viewings are free of charge. However, for homes located in remote areas, there may be additional travel costs.

Additional Benefits

8. Are there any discounts or promotions?

We offer special promotions occasionally, such as first-month rental discounts or discounts for long-term leases. Follow us on our website or LINE: @irenthome for updates.

9. Can I request additional installations, such as a water heater or air conditioner?

Yes, some properties allow additional installations. Any related costs will depend on the agreement with the homeowner. Contact us for more details.

10. Do you provide assistance with moving in?

We can recommend reliable moving services or help coordinate your move-in process.

For Foreigners

11. Can foreigners rent a home?

Yes, foreigners can rent homes. You’ll need to prepare documents such as a passport and proof of employment in Thailand.

12. Is language assistance available?

Our team speaks both Thai and English to ensure smooth communication and understanding throughout the process.

Safety and Environment

13. Do rental homes have security systems?

Some homes are located in gated communities with security guards and CCTV. Please check the details for each property.

14. What amenities are nearby?

Our team can provide information about nearby amenities, such as schools, shopping centers, hospitals, and public transportation.

15. Are rental homes in flood-risk areas?

We assess the location of each home and will inform you if it’s in a flood-risk area.

Payments and Lease Agreements

16. How can I pay the rent?

Rent payments can be made via bank transfer or in cash through your assigned agent.

17. What documents are required for the rental agreement?

The required documents are:

  • A copy of your ID or passport
  • Proof of current residence
  • Proof of employment or income (for long-term leases)

18. Can I renew my lease?

Yes, lease renewals are possible. Please inform our team at least 30 days before your current lease ends.

19. Can I rent a home under a company or organization name?

Yes, you can rent under a company or organization. Additional documents, such as a company certificate, will be required.

20. What if I need to terminate my lease early?

Early termination may involve penalties as specified in the lease agreement. Contact our team for assistance.

Home Issues

21. What should I do if there’s a problem with electricity or water?

Contact our maintenance team immediately via LINE: @irenthome or the phone number provided in your lease agreement.

22. What if I have issues with the internet?

Restart your router first. If the problem persists, let us know, and we’ll contact the internet provider for you.

23. How do I notify you about moving out?

Please inform our team at least 30 days before your planned move-out date to arrange a home inspection and process the security deposit refund.

During the Lease

24. How should I maintain the home?

Tenants are expected to keep the home in good condition, including regular cleaning and promptly reporting any issues to prevent further damage.

25. Who is responsible for repair costs?

Repairs due to normal wear and tear are usually covered by the homeowner.

After the Lease​

26. Is emergency assistance available?

Yes, we have an emergency maintenance team available 24/7. Contact the emergency number listed in your lease agreement.

Additional Notes:

If you have any other questions not covered in this FAQ, please feel free to contact us via LINE: @irenthome or through your assigned agent’s phone number. We’re happy to assist you!

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