29 Si Ping Mueang, Soi 3, Chang Khlan
Mueang, Chiang Mai 50100
065-435-9824
080-659-4805
062-050-9954
Mon - Fri: 8:00 - 17:00
Sat - Sun: 9:00 - 13:00
English
ไทยGeneral Information About Our Services
What services does the company provide for property management?
We offer comprehensive property management services designed to meet all your needs. Our services include the following:
1. Tenant Acquisition
Details:
We promote your rental property through multiple channels, such as our website, social media platforms, online marketplaces, agent networks, and Google Ads, ensuring maximum exposure to potential tenants.
Tenant Screening:
We carefully screen tenants by verifying their rental history, income, and reliability to ensure your property is rented to responsible individuals.
2. Lease Agreement Management
Details:
We handle all aspects of lease agreements, from preparing the required documents and advising on key terms to finalizing the agreement with both parties.
Examples of Services:
Setting important terms, such as rent due dates, pet policies, and maintenance responsibilities.
Explaining lease details to tenants, including how to report maintenance issues.
3. Property Maintenance and Upkeep
Details:
We conduct regular inspections to ensure your property remains in excellent condition. Additional services include cleaning and minor repairs before new tenants move in.
Examples of Maintenance Services:
- Inspecting electrical and plumbing systems.
- Cleaning the property or garden before a tenant moves in.
- Checking and reporting any damages after a tenant vacates.
4. Rent Collection
Details:
We manage rent collection, track payments, and follow up on any late or missed payments. Rent is transferred to homeowners within the specified time frame.
Additional Services:
- Issuing rental receipts.
- Sending reminders to tenants before the rent due date.
5 Repairs and Marketing Services
Repair Services:
If there are damages or issues with the property, we will assess the problem, coordinate with skilled contractors, and oversee the repair process to completion.
- Examples: Fixing plumbing issues, replacing light bulbs, or addressing peeling wall paint.
Marketing Services:
We develop marketing strategies to make your property stand out, including professional photography, pricing analysis, and targeted advertising.
- Examples: High-quality photos for websites, engaging promotional posts on social media, and optimized listings on online marketplaces.
Our Commitment
With our all-inclusive services, you won’t have to worry about managing your property. We are committed to finding suitable tenants, maintaining your property in pristine condition, and enhancing its long-term value.
How does the company find tenants?
We advertise rental properties through various channels, including our website, social media, online marketplaces, and agent networks. We also leverage our customer database to match properties with high-quality tenants.
What should homeowners prepare before listing their property with the company?
Homeowners should prepare the following:
- Important documents, such as title deeds or sales agreements.
- Photos of the property and detailed information about its features.
- Ensure the property is in good condition and ready for rental.
- Note: Remove any furniture or items you do not wish to include in the ren
Contracts and Financials
What are the costs of using the company’s property management services?
Our fees include:
- Commission: Equivalent to one month’s rent upon successful tenant acquisition.
- Maintenance Fees: Homeowners can choose to manage repairs themselves or let the company handle them. If we manage the repairs, costs will be deducted from the rent or billed upon completion.
How long does it take for the company to transfer rent to homeowners?
- Rent will be transferred within 3 business days after receipt from the tenant.
- If there are deductions (e.g., for repairs), the remaining amount will be transferred within 7 business days.
Why does the company collect rent on behalf of homeowners?
Using the company as an intermediary for rent collection offers several benefits:
1. Efficient Payment Tracking
- The company ensures rent is paid in full and on time. If a payment is late or incomplete, we will follow up and resolve the issue promptly.
- Example: If a tenant forgets to pay rent or transfers funds to the wrong account, the company handles the matter directly.
2. Reduced Administrative Burden
- The company handles all documentation, such as issuing receipts, maintaining payment records, and providing monthly reports.
- Example: If repair costs need to be deducted from rent, we record the transaction and provide a clear summary for the homeowner.
3. Privacy Protection
- Tenants do not have direct access to the homeowner’s personal or bank account details.
- Example: If a tenant has financial issues or misunderstandings about rent, they contact the company instead of the homeowner.
4. Simplified Expense Management
- We can deduct repair costs or service fees directly from the rent and transfer the net amount to the homeowner.
- Example: If a plumbing repair costs $100, this amount is deducted from the $1,000 rent before transferring the balance to the homeowner.
5. Tenant Assistance
- The company addresses tenant issues, such as late payments, and negotiates solutions (e.g., installment plans) without involving the homeowner directly.
6. Stronger Tenant-Owner Relationships
- Tenants feel reassured when dealing with a professional intermediary, reducing the likelihood of conflicts.
- Example: If a tenant disputes a rental charge, they discuss it with the company rather than the homeowner.
7. Reduced Risk of Fraud
- Payments processed through the company reduce the risk of fraud, such as falsified payment receipts.
Property Maintenance and Inspections
Who is responsible for property repairs during the rental period?
- Routine Repairs: The company can manage these on behalf of the homeowner, with costs deducted from the rent or billed directly.
- Tenant-Caused Damages: These are the tenant’s responsibility.
How often does the company inspect rental properties?
We inspect properties every 3-4 months and during tenant move-ins and move-outs. Reports are sent to homeowners after each inspection.
Does the company provide cleaning services before new tenants move in?
Yes, we provide cleaning services to ensure the property is in pristine condition for new tenants. Additional cleaning services can be arranged upon request.
Marketing and Tenant Acquisition
Through which channels does the company promote rental properties?
Your property will be advertised via:
- Our website
- Social media platforms (e.g., Facebook, Instagram)
- Online marketplaces
- Google Ads
- Our agent network
How long does it take to find a tenant?
The timeframe depends on factors such as location, condition, and rental price. On average, it takes 2-4 weeks. Progress updates will be provided regularly.
Additional Questions
Can homeowners cancel the company’s services?
Yes, you can cancel by providing at least 30 days’ notice. We will ensure the property is returned in an orderly manner.
How will homeowners receive reports?
Monthly reports are provided, including:
- Rent payment status
- Maintenance activities
- Tenant feedback
For additional details, you can contact our team anytime.